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This privacy policy is based on EU Regulation 2016/679 relating to data protection (GDPR) as well as your informed consent. Its purpose is to inform you about the processing of your personal data.
This privacy policy applies only to information collected by this website, although it may contain links to other external sites. You understand that we cannot guarantee that these sites apply the same privacy policy as we do, which is why we encourage you to review the privacy policies of any websites you may visit through this site before providing your personal data.
We reserve the right to modify this privacy policy at any time, such modifications taking effect immediately. However, each time you use this site, you are subject to the privacy policy in force.
We therefore invite you to review this page regularly to maintain your consent.
What information is collected on this site?
When you visit a website, you remain anonymous. The information collected during your browsing is used to analyze your behavior on this site and how you use it in order to improve your user experience.
The other personal data we collect, such as your last name, first name, postal address, phone number or email address, is only collected if you agree to provide it to us, for example when you subscribe to our newsletter, as part of managing your quote request or if you wish to be contacted again.
We also undertake to collect only the information strictly necessary to process your request.
Why do we collect your personal data?
We collect your personal data in order to:
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Manage the customer relationship (quotes, orders, purchases, information requests, etc.)
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Keep you informed (newsletter, etc.)
How is your personal data used?
We undertake to respect the strict confidentiality of your personal data and to use it only for the purposes for which you agreed to provide it. However, it will not be kept longer than necessary, i.e. for the entire duration of our relationship plus the legal limitation period. After that, it will be deleted.
We may be required to transfer it to third parties such as our IT service provider, our hosting provider, etc. However, we guarantee that it will be transferred using a secure protocol and processed by them with the utmost care and security.
What are your rights?
You have the right not to provide us with personal data. In this case, you will be able to browse this site, but you will not have access to all its features (such as subscribing to the newsletter, requesting to be contacted again, etc.).
You have the right to access, correct and withdraw your personal data. You can exercise this right, for example, by updating it, asking us to correct, complete, update or block it, or by requesting that your information no longer appears on our mailing list, by contacting us at the following address: info@factorybikedirect.com and attaching to your request a copy of a valid identity document (identity card, passport or driver's license).
You have the right to lodge a complaint with the CNIL if you deem it necessary. In this case, we invite you to consult their website to find out how to proceed (www.cnil.fr).
You also have the right to data portability. At the same address as above, you may request that we provide you, on a usable medium, with all the personal data you have provided to us, for example in order to transfer it to a third party.
Finally, you have the right to object to the processing of your data for legitimate reasons, as well as the right to object to this data being used for purposes other than those to which you have consented. You may exercise this right by contacting the data controller at the address recalled here: info@factorybikedirect.com
What if I still have questions?
For any questions regarding this privacy policy or your personal data, feel free to contact us at:
📧 info@factorybikedirect.com